Speech Analytics Modules
- 01. 2MARES Speech Analytics - Analysis of the CUSTOMER EXPERIENCE, process adherence to the BEST PRACTICES and LEGAL COMPLIANCE assurement.
- 02. Amazon Connect Contact Lens - Real-time conversational analytics and quality management powered by machine learning
- 03. Avaya Experience Platform - Deliver a great customer experience
- 04. JustCall engineers better conversations. Automation, integrations and analytics custom built to ensure productive experiences for agents, sales reps, and managers.
- 05. Knowlarity - A multi-channel communication platform for businesses to continuously deliver enhanced customer engagement.
- 06. MaxContact is ideal for sales, customer service and debt collection teams to reduce wasted time, improve your customer experience and give you full visibility of your team’s performance
- 07. Calabrio transforms your contact center into a fortress of brand guardians with workforce performance software that empowers employees and delivers AI-fueled business intelligence
- 08. Five9 is a leading CCaaS platform that empowers your agents to engage with customers across their channel of choice
- 09. Nuance AI solutions transform the way we work, connect, and interact with each other to advance the effectiveness of your organization