Digital Customer Interaction Solutions
- 01. [24]7 Lumos AI is an Industry-recognized artificial intelligence used to create conversational bot experiences that drive deeper engagements and greater business value.
- 02. Artera delivers a holistic view of every interaction with patients. Provide a uniquely positive communication experience across every stage of the patient journey powered by AI.
- 03. ASAPP's AI solutions - AI to Reduce and Improve your Contact Center Workforce Automate what was previously impossible
- 04. Comm100 Omnichannel Communication Platform - Create the optimal balance of human agents and bot automation
- 05. Dixa Conversational Customer Service Platform - Create effortless service experiences for teams and customers that unlock loyalty at scale.
- 06. The eGain Conversation Hub enables businesses to engage customers in a personalized, proactive, and intelligent manner across digital touchpoints,
- 07. Emplifi's customer intelligence solutions, gain real-time insights that give a better understanding of target audience, and use these insights to create more effective marketing strategies, improve customer experiences, and drive better business decisions.
- 08. Freshworks Customer Service Suite can create and deploy intelligent chatbots in a snap, then watch them resolve issues 24/7. Automation reduces routine tasks; built-in AI helps agents, admins, and leaders excel.
- 09. Gladly is using the best of AI and people to reinvent customer service for the world’s leading consumer brands.
- 09. Glia Deliver the Perfect Blend of Human & AI - Unify Human, AI, Voice & Digital with the Only Platform Built for Financial Services
- 10. Gorgias - An automated CX platform that delights customers, empowers your team, and drives your business forward.
- 11. iAdvize has mastered the art of blending technology with the human touch, creating a platform that not only works flawlessly, but also brings joy to the customer support journey.
- 12. Infobip - A generative AI-powered, no-code journey builder - Create conversational experiences at ease with that will engage your audience, foster customer loyalty and drive business growth.
- 13. Intercom - The all-in-one Human-powered, AI-enhanced customer service platform.
- 14. Khoros is combining generative AI with a treasure trove of data, world-class automation, and digital engagement tools to create the perfect support experience.
- 15. Kustomer - Empower agents with a unified customer view across all channels and maximize customer engagement, delivering hyper-personalized service
- 16. LivePerson - Accelerate your contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences.
- 17. Quiq’s Conversational CX Platform is powered by Generative AI and Large Language Models (just like ChatGPT) to help you serve your customers better and take performance to a whole new level .
- 18. Rocket.Chat - Secure and compliant collaboration platform - Own your data, customize anything, integrate everything.
- 19. Sinch - Build meaningful connections with your customers at every step of their journey and enable conversations across messaging, voice, or email
- 20. Sprinklr Digital Twin - Supercharge customer experience and unlock radical productivity
- 21. Twilio is the industry-leading and trusted platform that efficiently powers your customer engagement innovation
- 22. Unblu’s Conversational Solutions - The most complete suite of conversational engagement products for the financial industry
- 23. Verint Platform was built to increase your CX automation and deliver AI business outcomes now.
- 24. Vonage Fusion combines our proven UCaaS and CCaaS solutions to provide powerful features, consistent performance, and integrations with popular CRMs and productivity tools.
- 25. Zendesk customer service solution - Strong relationships start with strong interactions. Lets you personalize customer experiences, building loyalty and revenue.